Volkswagen T-Cross Forum banner
1 - 16 of 16 Posts

·
Registered
Joined
·
112 Posts
Discussion Starter · #1 ·
My T Cross is due its first service next month as one year old. I spoke to my VW dealer thinking that a 2 yr service plan would be cheapest but it has worked out cheaper paying for first service and then taking out a plan for second and subsequent services. I gulped when he said £176 for first service which I think only involves an oil change. I have only done 3000 miles. Sounds extortionate to me so may go to my old one man band garage who used to service my old Audi. However, would this affect any future sale value through records etc.

R line DSG 115 in Makena Turquoise
Electric mirrors
Sound Beats system,
Active Info display
Rear camera
 

·
Registered
Joined
·
203 Posts
All they do is an oil change and check the car over, it's a rip off at that price. Mine was free as part of the PCP purchase deal, which I got out of in the first month. It pays to stick with the VW stealer whilst the car is under warranty.
 

·
Registered
VW T-cross SEL 115 DSG 2019 Energetic Orange
Joined
·
359 Posts
A non franchise vw specialist might be an option. Saved a fortune with my old Volvo, and they used genuine parts and were very helpful. Just a thought.
 

·
Registered
Joined
·
162 Posts
I think as long as genuine parts used, its ok. Even Kwik fit say use genuine whatever makes
 

·
Registered
Joined
·
412 Posts
Note VW now have electronic service records, no physics, book. So having it done elsewhere you'd have an incomplete service record when coming to sell it.
 

·
Registered
Joined
·
112 Posts
Discussion Starter · #6 ·
Thanks for comments. So what have other T Cross users been charged for their first service? The best I can find -- from an independent VW garage is £150 inc VAT which still sounds a lot to me for basically an oil change and filter or am I out of touch with latest charges? Also, what other checks if any would you expect during this first service.

R line DSG 115 in Makena Turquoise
Electric mirrors
Sound Beats system,
Active Info display
Rear camera
 

·
Registered
Joined
·
412 Posts
Materials cost is just a part of the bill, Labour cost are High these days, but have to cover all the costs of employing the mechanic and keeping the garage. VW garages are a clean environment so you do get a neat job. They also check over the car underneath and report tyres, brakes etc. They also have cost for disposables like the old oil and protective materials they use like seat covers.

You can't compare with how cheaply you could do it at home.
 

·
Registered
Joined
·
392 Posts
Just had my first service at supplying dealer cost £175...... Not cheap but seemed to do a good job including video of safety check.
 

·
Registered
Joined
·
71 Posts
Note VW now have electronic service records, no physics, book. So having it done elsewhere you'd have an incomplete service record when coming to sell it.
That's interesting. Here in Australia it is law that a vehicle's log book service can be performed by ANY mechanic and it will not in any way affect its warranty. If there is no way to properly record the service if done by a 3rd party I wonder how that plays out if I have to take it back to the dealer (god forbid) after having it serviced by my local mechanic.
 

·
Registered
Joined
·
412 Posts
glint.bladesong said:
Note VW now have electronic service records, no physics, book. So having it done elsewhere you'd have an incomplete service record when coming to sell it.
That's interesting. Here in Australia it is law that a vehicle's log book service can be performed by ANY mechanic and it will not in any way affect its warranty. If there is no way to properly record the service if done by a 3rd party I wonder how that plays out if I have to take it back to the dealer (god forbid) after having it serviced by my local mechanic.
Absolutely, That's the biggest issue. I did ask for a service log book when we collected ours, but none was forthcoming and due to covid haven't been able to pursue.

I don't trust the electronic registering as, on my Tiguan I had it serviced by the selling main dealer every year 2016, 2017 2018, and 2019. However checking the car service history on the VW my owners (before they changed the website, don't know if it's still possible now) VW records only the 2016 and 2018 services. Fortunately I had a physical book for the Tig, and I've got the invoices as proof. I guess keeping the invoices will be the only way if you have the new cars serviced independently.
 

·
Registered
Joined
·
61 Posts
Hi
In here the car gets it's first service after two years or 30000km which ever comes first.
I'm a bit worried though, should I still make the first service earlier?
Well, I have had few other types of VW before, with that time and mileage (or is that called kiloage) with no problems.
Usually I catch the kilometers first.

-eelis-
 

·
Registered
Joined
·
5 Posts
IWRA said:
All they do is an oil change and check the car over, it's a rip off at that price. Mine was free as part of the PCP purchase deal, which I got out of in the first month. It pays to stick with the VW stealer whilst the car is under warranty.
How do you get out of PCP deal? Just pay the full amount off at once?
Also, if you got out of it in the first month, did you still get free service one year after even though you were not on PCP any more?
 

·
Registered
Joined
·
162 Posts
They are separate - I took the PCP to get the discounts. If you pay it off within 14 days, no reason necessary, it's your 'right to withdraw''

The servicing remains. I had a sep document for that
 

·
Registered
Joined
·
203 Posts
Ffiscool said:
They are separate - I took the PCP to get the discounts. If you pay it off within 14 days, no reason necessary, it's your 'right to withdraw''

The servicing remains. I had a sep document for that
Yes as Ffiscool says buy using the PCP agreement and pay it all off within a month, pay a very small interest charge for that period without loss of any of the deals on offer under the agreement.
 

·
Registered
Joined
·
12 Posts
If you are within travelling distance of Sheffield I can recommend Autohausdolby (https://www.autohausdolby.co.uk/services-vw-seat-audi-and-skoda-passenger-cars/) They use genuine VW parts and are very competitive. Fully covid compliant and in a superb clean/tidy environment - brand new premises. Digital service details updated (if you have "We connect go" you will see the change in when next service is due).
 

·
Registered
Joined
·
23 Posts
I know that I am replying a bit late. I am writing from Malta, whereby mostly its city driving, slow speeds and heavy traffic. My t-cross is now 2 months old. The volkswagen dealership here told me that I need to get my first service which is mostly an oil change after 8000km or 1 year. I I also have free labour for the first service.
 
1 - 16 of 16 Posts
Top