[katydaly]

Anyone had problems with the infotainment system freezing? Sat nav freezing? Or active info freezing?

Happened today for the first time. But noticed a few times that phone didn't connect to the hands free.

Sat nav was on active info but froze. The screen in the infotainment bit froze. I switched it off but it wouldn't even switch on for 10 minutes! The active info was set to display gears in digital but kept missing digits.

 

[katydaly]

I should add it seemed like a blip, hopefully a one off but curious if anyone has experience similar

 

[greycross]

I should add it seemed like a blip, hopefully a one off but curious if anyone has experience similar

Hi Katy,

Nope not seen that (yet)..

Mind you I have only had my car for 6 days

I will be sure to let you know if I see any problems..

 

[kristyw]

Anyone had problems with the infotainment system freezing? Sat nav freezing? Or active info freezing?

Happened today for the first time. But noticed a few times that phone didn't connect to the hands free.

Sat nav was on active info but froze. The screen in the infotainment bit froze. I switched it off but it wouldn't even switch on for 10 minutes! The active info was set to display gears in digital but kept missing digits.

Not got my T-Cross yet but I have a Golf which freezes every now and then. It's the classic turn it off and on again that works for me! If it freezes with the screen on I hold the power button down for as long as it takes to turn off and then it comes back on fine.

Still enjoying the car?

 

[Drw]

Does the active info still have a working speedometer ?

Maybe something in the car was sending a load of data over the canbus and low priority stuff did not get through.

 

[katydaly]

Anyone had problems with the infotainment system freezing? Sat nav freezing? Or active info freezing?

Happened today for the first time. But noticed a few times that phone didn't connect to the hands free.

Sat nav was on active info but froze. The screen in the infotainment bit froze. I switched it off but it wouldn't even switch on for 10 minutes! The active info was set to display gears in digital but kept missing digits.

Not got my T-Cross yet but I have a Golf which freezes every now and then. It's the classic turn it off and on again that works for me! If it freezes with the screen on I hold the power button down for as long as it takes to turn off and then it comes back on fine.

Still enjoying the car?

I adore it! Its a great little car and so cute to look at!

 

[katydaly]

Does the active info still have a working speedometer ?

Maybe something in the car was sending a load of data over the canbus and low priority stuff did not get through.

Yes, it was a temporary blip but I had it set to the one which looks like traditional speedo. Left displays gear (and tells you to change of needed), right displays speed. It was the gear missing. Sat nav between the two froze.

 

[katydaly]

I feel I need to point out that I've not yet used park assist! I really thought I would be so keen to use it, but it's such an easy little car to park

 

[Halin9]

Glad you are enjoying it..... I agree it is a great little car and seems much bigger than it actually is.... I love mine..

 

[Megamitchell]

Anyone had problems with the infotainment system freezing? Sat nav freezing? Or active info freezing?

Happened today for the first time. But noticed a few times that phone didn't connect to the hands free.

Sat nav was on active info but froze. The screen in the infotainment bit froze. I switched it off but it wouldn't even switch on for 10 minutes! The active info was set to display gears in digital but kept missing digits.

I also have encountered this problem with my VW. Infotainment system is frozen on the VW badge loading up screen it stays there. I have tried the hard reset as per step by step but no joy. Going to try remove battery see if that works. If not it must be a firmware issue which is frustrating as I have not long spent the time and effort into getting the thing updated.

 

[Digitalracer]

On my old Volvo the parking sensors stopped working plus the CD player/changer. I was advised to disconnect the battery and leave for 2 hours. Reconnected and all was fine.

 

[GCHARLES]

I also have encountered this problem with my VW. Infotainment system is frozen on the VW badge loading up screen it stays there. I have tried the hard reset as per step by step but no joy. Going to try remove battery see if that works. If not it must be a firmware issue which is frustrating as I have not long spent the time and effort into getting the thing updated.

Can anyone share the step by step hard reset? I have issues with connection of mobile device. Sometimes the buttons dont work and can become disconnected.