On the 19th September I received update via the VW app that my car had at last been built -
- and was now in transit.
Three weeks later, fed up with waiting for notification it had arrived in the UK, I decided today to contact VW customer services. Only to be told..... sorry, but it's still in Spain
Apparently the car should have been loaded on a vehicle carrier ship called the Paglia on 6th October, but for some reason it wasn't
It takes 15 days for the Paglia to do a round trip from Santander via Setubal to Emden to Santander. So VW customer services have suggested I call them on 21st October when they should be able to confirm that my car has now been loaded onto the Paglia. It takes 10 days for the Paglia to arrive in Emden from Santander. Which means my car will arrive in Germany on 'Brexit Day' 31st October ...... then what??? Delivery sometime in November if I'm lucky
Has anyone else had similar problems with delivery, or is it just me?
Three weeks later, fed up with waiting for notification it had arrived in the UK, I decided today to contact VW customer services. Only to be told..... sorry, but it's still in Spain
Apparently the car should have been loaded on a vehicle carrier ship called the Paglia on 6th October, but for some reason it wasn't
It takes 15 days for the Paglia to do a round trip from Santander via Setubal to Emden to Santander. So VW customer services have suggested I call them on 21st October when they should be able to confirm that my car has now been loaded onto the Paglia. It takes 10 days for the Paglia to arrive in Emden from Santander. Which means my car will arrive in Germany on 'Brexit Day' 31st October ...... then what??? Delivery sometime in November if I'm lucky
Has anyone else had similar problems with delivery, or is it just me?