Have you received any survey from VW regarding your purchase?
I received mine yesterday and completed it in a few minutes. As you have probably seen in my previous posts I had some issues with my dealer so the "sky" had very few "stars" in the survey :lol:
What I found really unprofessional was that today the seller from the VW dealer that I did business with, sent me an email in a very rude way and complained about the 1 star I gave him about lacking information.
The survey was submitted anonymously to the 3rd party company (that of course sent the results to VW).
What I'm curious about is if it is legal to contact me and complain about a survey I sent as an anonymous user. Anyone knows?
I'm willing to push this to the limits so time to hit the gym and be prepared for the "fight" :lol:
I received mine yesterday and completed it in a few minutes. As you have probably seen in my previous posts I had some issues with my dealer so the "sky" had very few "stars" in the survey :lol:
What I found really unprofessional was that today the seller from the VW dealer that I did business with, sent me an email in a very rude way and complained about the 1 star I gave him about lacking information.
The survey was submitted anonymously to the 3rd party company (that of course sent the results to VW).
What I'm curious about is if it is legal to contact me and complain about a survey I sent as an anonymous user. Anyone knows?
I'm willing to push this to the limits so time to hit the gym and be prepared for the "fight" :lol: