Warranty Extension

Faults and Technical chat for the Volkswagen T-Cross
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Posts: 45
Joined: Sat Jun 22, 2019 6:25 am

Warranty Extension

Post by CPPGR » Thu Jun 03, 2021 6:41 pm

Yesterday I called service to appoint a visit ahead of my warranty expiry in 1 month when my car is 2 years old for check and service.
I was told that I have 2 days to decide for 2.5yrs warranty extension through Allianz for 433 euros. They shipped the terms, I said OK.... let's do it even my car is trouble free at 20k kms. I did the payment and they replied half an hour ago that the correct quote by Allianz is 583 euros. So I have one day to pay 150 more euros.

Come on guys!!!!

I said no! Refund me plz 433 eur and 583 eur will be kept aside to pay on my own if anything arises.
Correct or wrong decision?

Posts: 339
Joined: Tue Jun 04, 2019 9:55 pm

Re: Warranty Extension

Post by Halin9 » Thu Jun 03, 2021 6:46 pm

Correct decision...!...wouldn't trust a firm that increased a quote by 150 euros anyway.. Also it does seem expensive for what is a pretty new car..

Posts: 325
Joined: Tue Dec 03, 2019 11:08 pm

Re: Warranty Extension

Post by Tricky2 » Thu Jun 03, 2021 9:57 pm

Not sure which country you're in. Here in the UK, the dealers quoted me for their extended warranty as mine (on my Tiguan) was coming to an end. However i git a quote from VW, which you can get up to a month before expiry. Not only was it competitive, it was valid in any VW dealership, rather than the one valid only in their dealership chain.
R-line 115 DSG in energetic orange with reversing camera and keyless

I had Tiguan 2015 177ps 4motion DSG for 6 years, currently Volvo XC40 AWD mild hybrid

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