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First thoughts after first day of ownership.

Posted: Thu Jul 23, 2020 3:19 pm
by MPRTroc
Afternoon all,

I've had the car for 24 hours so I thought I might get my immediate thoughts down about the car and the buying process.

I'm comparing my new T-Cross to the 2017 2.0 Tiguan SEL I had previously. Even at R-Line Spec it is a cheaper car by some way, and it does show in some places. The plastics do feel cheaper, but are not poor quality. Some of the buttons on the steering wheel are a little clunky, particularly the ones that are in the silver plastics at the bottom, the action feels noticeably different to those in black plastic above them.

I like to have the armrest quite high up and as far forward as it will go. This does mean the handbrake is a little tricky to get to, and particularly noticeable for me as the Tiguan had an electronic brake (it going to take a while for me to get used to that).

It has been a bit of shame that there is some damage to the car that probably happened at the dealership, there are several deep scratches on the gearshift, I presume caused by a wedding ring when someone moved the car. They are on the "other" side of the shift, so I didn't notice them until I sat in the passenger seat when I got the car home. They've already ordered a replacement part.

That is it for quibbles about the car, there is so much I do like.

The 150ps engine seems really nice, a nice burble from it. I'm being quite gentle with it, but I can tell that it will be equally happy on a-roads and motorways. And in the 30 miles i've traveled in it has returned 42mpg which surprised me. The DSG box is as good as my previous VW's, very smooth. I'm happy with the seats, but I don't think I've quite got it set up to my liking, but that just time. It's very quiet, not creaks or rattles at all.

The buying experience is where the shine of buying a new car has been dulled. I've used the same dealership for 12 years, and up to yesterday it has been a pleasure. To cut a long story short when it came to this pickup they found that the finance funds hadn't been released to them and there was a 400 person queue in front of them at VWFS. 3 hours later they got special dispensation to release the car to me, but it caused a lot of concern.

I think it's going to be a great car, and I can (now) overlook the slightly rocky road it's taken to get here....

Re: First thoughts after first day of ownership.

Posted: Thu Jul 23, 2020 6:14 pm
by Nxybagr
Pleased your enjoying your new car so far, makes me look forward to test driving on Saturday. Got sent my VWF papers via email today but not signing till I have had my test drive.

Re: First thoughts after first day of ownership.

Posted: Thu Jul 23, 2020 9:12 pm
by Ffiscool
Glad you’re enjoying it other than the minor hiccups. It’s a lovely car


I had issues with VWFS. I paid the finance off, taking a loan from my bank to do so. I rang, emailed; filled in online forms, posted a letter, nothing. I needed confirmation I was out of the agreement as it was still showing on a search. In the end I emailed their CEO. Then lo and behold, I got a letter saying they received the money for my agreement number and car reg BUT as I hadn’t confirmed what the money was for........ the air here was blue. They also tried to charge me a week’s worth of interest at £3.21 a day. In the end got that taken off. It’s finally clear. I had an email today following on from my contact to the CEO asking what had happened.

Re: First thoughts after first day of ownership.

Posted: Fri Jul 24, 2020 5:54 pm
by Nxybagr
Ffiscool wrote:
Thu Jul 23, 2020 9:12 pm
Glad you’re enjoying it other than the minor hiccups. It’s a lovely car


I had issues with VWFS. I paid the finance off, taking a loan from my bank to do so. I rang, emailed; filled in online forms, posted a letter, nothing. I needed confirmation I was out of the agreement as it was still showing on a search. In the end I emailed their CEO. Then lo and behold, I got a letter saying they received the money for my agreement number and car reg BUT as I hadn’t confirmed what the money was for........ the air here was blue. They also tried to charge me a week’s worth of interest at £3.21 a day. In the end got that taken off. It’s finally clear. I had an email today following on from my contact to the CEO asking what had happened.
What a palaver!