Order number not on system

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katydaly
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Re: Order number not on system

Post by katydaly » Sat May 11, 2019 11:32 am

My car is now showing on the app/tracker. Build week 23 confirmed!
R-line,white + winter pack, park assist, beats.
- Ordered: 23.04.19
- build week 23 (03.06.19)
- stage 5 (in transit) on 02.06.19
-stage 6 on 23.06.19 (arrived in the U.K.)
-app stage 7 27.06.19 (though was at dealer from 25th).
- collected 28.06.19

greycross
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Re: Order number not on system

Post by greycross » Sat May 11, 2019 12:40 pm

katydaly wrote:
Sat May 11, 2019 11:32 am
My car is now showing on the app/tracker. Build week 23 confirmed!
Thanks for the tip off Katy, I have just looked and ours is also now showing on the tracker.

It is showing as build week confimed but does not state the week, where did you find that additional information ?
T-Cross SEL 1.0 TSI 6-speed Manual Limestone Grey
Usual SEL kit plus, Active Info, Keyless, Rear Camera, Folding Mirrors & F/R Mud Flaps
Ordered 25th April 2019
Confirmed Build Week 10th June
Car at Dealers 15th July
Car Collected 1st August 2019

CJCD
Posts: 19
Joined: Wed May 01, 2019 9:13 pm

Re: Order number not on system

Post by CJCD » Sat May 11, 2019 3:41 pm

Mine is now showing on the app too after uninstalling and reloading the app! No confirmed build week yet though, fingers crossed it shows soon! Initially ordered my T-Roc (which was then cancelled) at the end of Feb so been waiting a while!
T-Cross SEL 1.0 115PS
Reef Blue
Active info display
17” Koln wheels
Winter pack
Rear view camera

Ordered: 27th April
Confirmed build week: 25, 3rd week of June :)
In transit: 21st June :)
In the UK: 23rd July!

katydaly
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Re: Order number not on system

Post by katydaly » Sat May 11, 2019 3:48 pm

greycross wrote:
Sat May 11, 2019 12:40 pm
katydaly wrote:
Sat May 11, 2019 11:32 am
My car is now showing on the app/tracker. Build week 23 confirmed!
Thanks for the tip off Katy, I have just looked and ours is also now showing on the tracker.

It is showing as build week confimed but does not state the week, where did you find that additional information ?
My post was a bit misleading (in my excitement)! The dealer gave me the confirmed build week, it’s not on the app which is a bit of an oversight really.
R-line,white + winter pack, park assist, beats.
- Ordered: 23.04.19
- build week 23 (03.06.19)
- stage 5 (in transit) on 02.06.19
-stage 6 on 23.06.19 (arrived in the U.K.)
-app stage 7 27.06.19 (though was at dealer from 25th).
- collected 28.06.19

CJCD
Posts: 19
Joined: Wed May 01, 2019 9:13 pm

Re: Order number not on system

Post by CJCD » Mon May 13, 2019 6:04 pm

katydaly wrote:
Sat May 11, 2019 3:48 pm
greycross wrote:
Sat May 11, 2019 12:40 pm
katydaly wrote:
Sat May 11, 2019 11:32 am
My car is now showing on the app/tracker. Build week 23 confirmed!
Thanks for the tip off Katy, I have just looked and ours is also now showing on the tracker.

It is showing as build week confimed but does not state the week, where did you find that additional information ?
My post was a bit misleading (in my excitement)! The dealer gave me the confirmed build week, it’s not on the app which is a bit of an oversight really.
Is your build week confirmed on the app yet? My dealer has told me when mine’s scheduled for build but not on the app yet :/
T-Cross SEL 1.0 115PS
Reef Blue
Active info display
17” Koln wheels
Winter pack
Rear view camera

Ordered: 27th April
Confirmed build week: 25, 3rd week of June :)
In transit: 21st June :)
In the UK: 23rd July!

katydaly
Posts: 59
Joined: Tue Apr 23, 2019 4:30 pm
Has thanked: 4 times
Been thanked: 9 times

Re: Order number not on system

Post by katydaly » Mon May 13, 2019 7:08 pm

CJCD wrote:
Mon May 13, 2019 6:04 pm
katydaly wrote:
Sat May 11, 2019 3:48 pm
greycross wrote:
Sat May 11, 2019 12:40 pm


Thanks for the tip off Katy, I have just looked and ours is also now showing on the tracker.

It is showing as build week confimed but does not state the week, where did you find that additional information ?
My post was a bit misleading (in my excitement)! The dealer gave me the confirmed build week, it’s not on the app which is a bit of an oversight really.
Is your build week confirmed on the app yet? My dealer has told me when mine’s scheduled for build but not on the app yet :/
My build week is confirmed on the tracker, but it does not specify which week. My dealer confirmed week 23 via email.

12EF0985-DAEC-4FD4-968C-50501474C2C8.png

This is what the tracker shows

5EF6B384-82F5-497D-9535-2D5953A67FD8.png

R-line,white + winter pack, park assist, beats.
- Ordered: 23.04.19
- build week 23 (03.06.19)
- stage 5 (in transit) on 02.06.19
-stage 6 on 23.06.19 (arrived in the U.K.)
-app stage 7 27.06.19 (though was at dealer from 25th).
- collected 28.06.19

CJCD
Posts: 19
Joined: Wed May 01, 2019 9:13 pm

Re: Order number not on system

Post by CJCD » Tue May 14, 2019 5:55 am

katydaly wrote:
Mon May 13, 2019 7:08 pm
CJCD wrote:
Mon May 13, 2019 6:04 pm
katydaly wrote:
Sat May 11, 2019 3:48 pm


My post was a bit misleading (in my excitement)! The dealer gave me the confirmed build week, it’s not on the app which is a bit of an oversight really.
Is your build week confirmed on the app yet? My dealer has told me when mine’s scheduled for build but not on the app yet :/
My build week is confirmed on the tracker, but it does not specify which week. My dealer confirmed week 23 via email. 12EF0985-DAEC-4FD4-968C-50501474C2C8.png
Thank you for confirming! I will contact my dealer to check the build week hasn’t changed for mine. Thank you :)
T-Cross SEL 1.0 115PS
Reef Blue
Active info display
17” Koln wheels
Winter pack
Rear view camera

Ordered: 27th April
Confirmed build week: 25, 3rd week of June :)
In transit: 21st June :)
In the UK: 23rd July!

Exeforde
Posts: 14
Joined: Sun Mar 24, 2019 2:49 pm
Been thanked: 2 times

Re: Order number not on system

Post by Exeforde » Tue May 14, 2019 4:45 pm

Ordered a SEL on the 4th May, shows on the App, order still being processed, still no build week either !.

SEL MAN IN WHITE +
Winter pack
Spare Wheel
Folding Mirrors
Active info Display
Keyless Entry

CJCD
Posts: 19
Joined: Wed May 01, 2019 9:13 pm

Re: Order number not on system

Post by CJCD » Mon May 27, 2019 7:22 am

My car has been confirmed for build the 3rd week of June! How long does it take from build to delivery? My order form says estimated delivery date of 31/8/19. Just thinking about what plate it might have!
T-Cross SEL 1.0 115PS
Reef Blue
Active info display
17” Koln wheels
Winter pack
Rear view camera

Ordered: 27th April
Confirmed build week: 25, 3rd week of June :)
In transit: 21st June :)
In the UK: 23rd July!

Nugget
Posts: 9
Joined: Mon May 20, 2019 10:02 am
Been thanked: 2 times

Re: Order number not on system

Post by Nugget » Mon May 27, 2019 9:56 am

I placed an order and paid a deposit exactly four weeks ago on April 29th. Still on step 1, processing order.

Not happy :(
T-Cross SEL TSI 6 Speed Manual Reef Blue
Options: Active Info, Keyless,Rear Camera, Winter Pack, Driver Profile, Park Assist, Spare Wheel.
Ordered: 29/04/19
With factory: 29/05/19
Build date confirmed: 31/05/19
In Transit: 02/07/19
In UK: 17/08/19

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