FIRST SERVICE

All Volkswagen T-Cross related discussions
Jonblue
Posts: 87
Joined: Mon Sep 30, 2019 7:26 pm

FIRST SERVICE

Post by Jonblue » Wed Jul 29, 2020 3:50 pm

My T Cross is due its first service next month as one year old. I spoke to my VW dealer thinking that a 2 yr service plan would be cheapest but it has worked out cheaper paying for first service and then taking out a plan for second and subsequent services. I gulped when he said £176 for first service which I think only involves an oil change. I have only done 3000 miles. Sounds extortionate to me so may go to my old one man band garage who used to service my old Audi. However, would this affect any future sale value through records etc.

R line DSG 115 in Makena Turquoise
Electric mirrors
Sound Beats system,
Active Info display
Rear camera

IWRA
Posts: 177
Joined: Fri Feb 01, 2019 9:58 pm
Location: Bristol

Re: FIRST SERVICE

Post by IWRA » Wed Jul 29, 2020 4:02 pm

All they do is an oil change and check the car over, it's a rip off at that price. Mine was free as part of the PCP purchase deal, which I got out of in the first month. It pays to stick with the VW stealer whilst the car is under warranty.
2019 T-Cross First Edition

Digitalracer
Posts: 249
Joined: Tue Sep 17, 2019 7:43 am

Re: FIRST SERVICE

Post by Digitalracer » Wed Jul 29, 2020 5:24 pm

A non franchise vw specialist might be an option. Saved a fortune with my old Volvo, and they used genuine parts and were very helpful. Just a thought.
SEL DSG Energetic orange, keyless entry, folding mirrors, auto headlights, chrome strip on boot, spacesaver, Park assist and 17" Clayton alloys. Ordered 25th July, expected delivery 30th September. Collection mid October.

Ffiscool
Posts: 154
Joined: Thu Mar 12, 2020 11:49 am

Re: FIRST SERVICE

Post by Ffiscool » Wed Jul 29, 2020 6:31 pm

I think as long as genuine parts used, its ok. Even Kwik fit say use genuine whatever makes
Had lovely T Cross SEL DSG - Limestone Grey

Space saver tyre and kit for sale

Tricky2
Posts: 181
Joined: Tue Dec 03, 2019 11:08 pm

Re: FIRST SERVICE

Post by Tricky2 » Wed Jul 29, 2020 10:35 pm

Note VW now have electronic service records, no physics, book. So having it done elsewhere you'd have an incomplete service record when coming to sell it.
R-line 115 DSG in energetic orange with reversing camera and keyless

I have Tiguan 2015 177ps 4motion DSG

Jonblue
Posts: 87
Joined: Mon Sep 30, 2019 7:26 pm

Re: FIRST SERVICE

Post by Jonblue » Thu Jul 30, 2020 9:07 am

Thanks for comments. So what have other T Cross users been charged for their first service? The best I can find -- from an independent VW garage is £150 inc VAT which still sounds a lot to me for basically an oil change and filter or am I out of touch with latest charges? Also, what other checks if any would you expect during this first service.

R line DSG 115 in Makena Turquoise
Electric mirrors
Sound Beats system,
Active Info display
Rear camera

Tricky2
Posts: 181
Joined: Tue Dec 03, 2019 11:08 pm

Re: FIRST SERVICE

Post by Tricky2 » Thu Jul 30, 2020 12:42 pm

Materials cost is just a part of the bill, Labour cost are High these days, but have to cover all the costs of employing the mechanic and keeping the garage. VW garages are a clean environment so you do get a neat job. They also check over the car underneath and report tyres, brakes etc. They also have cost for disposables like the old oil and protective materials they use like seat covers.

You can't compare with how cheaply you could do it at home.
R-line 115 DSG in energetic orange with reversing camera and keyless

I have Tiguan 2015 177ps 4motion DSG

Halin9
Posts: 231
Joined: Tue Jun 04, 2019 9:55 pm

Re: FIRST SERVICE

Post by Halin9 » Thu Jul 30, 2020 8:21 pm

Just had my first service at supplying dealer cost £175...... Not cheap but seemed to do a good job including video of safety check.

glint.bladesong
Posts: 23
Joined: Wed Jul 01, 2020 7:39 am

Re: FIRST SERVICE

Post by glint.bladesong » Fri Jul 31, 2020 2:25 am

Note VW now have electronic service records, no physics, book. So having it done elsewhere you'd have an incomplete service record when coming to sell it.
That's interesting. Here in Australia it is law that a vehicle's log book service can be performed by ANY mechanic and it will not in any way affect its warranty. If there is no way to properly record the service if done by a 3rd party I wonder how that plays out if I have to take it back to the dealer (god forbid) after having it serviced by my local mechanic.
I have a T-Cross Style (Australian version) in Energetic orange. 3cylinder DSG.
We call it Harvey.

Tricky2
Posts: 181
Joined: Tue Dec 03, 2019 11:08 pm

Re: FIRST SERVICE

Post by Tricky2 » Fri Jul 31, 2020 8:03 am

glint.bladesong wrote:
Fri Jul 31, 2020 2:25 am
Note VW now have electronic service records, no physics, book. So having it done elsewhere you'd have an incomplete service record when coming to sell it.
That's interesting. Here in Australia it is law that a vehicle's log book service can be performed by ANY mechanic and it will not in any way affect its warranty. If there is no way to properly record the service if done by a 3rd party I wonder how that plays out if I have to take it back to the dealer (god forbid) after having it serviced by my local mechanic.
Absolutely, That's the biggest issue. I did ask for a service log book when we collected ours, but none was forthcoming and due to covid haven't been able to pursue.

I don't trust the electronic registering as, on my Tiguan I had it serviced by the selling main dealer every year 2016, 2017 2018, and 2019. However checking the car service history on the VW my owners (before they changed the website, don't know if it's still possible now) VW records only the 2016 and 2018 services. Fortunately I had a physical book for the Tig, and I've got the invoices as proof. I guess keeping the invoices will be the only way if you have the new cars serviced independently.
R-line 115 DSG in energetic orange with reversing camera and keyless

I have Tiguan 2015 177ps 4motion DSG

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