Yes, approaching the dealer is the way to go, I'm sure there must be a work around.
The brochure mentions a Tyre mobility kit for the S'' model, but nothing above that..
I have run the configurator again, and at the end clicked on Standard Equipment for the SEL - near the bottom of the list it states 'Tyre mobility set in lieu of spare wheel'
I did Email VW customer services, but got a vague reply back as follows:-
Thank you for contacting us regarding your vehicle.
Unfortunately, we are unable to comment on any future plans to add a jack as an optional extra as we do not currently have any information regarding this. It is something we can add to new product ideas to be considered.
I am glad that you are enjoying your new Volkswagen T Cross SEL, I hope it serves you well and you keep enjoying it.
If you have any further queries, please call us on the number provided.
Thank you for contacting Volkswagen UK.
Kind regards
Philip Holmes
Customer Relations Advisor
Volkswagen Customer Services Centre
I replied that it would be a good trick if I could enjoy driving a T Cross as there are none in the country yet.
I may be writing to a machine that scans and guesses an appropriate reply